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SES San Jose 2009 Agenda - Conference Day 3

August 13 - Thursday, Day 3
8:00am-4:00pm Registration
8:00am-9:00am Morning Coffee
9:00am-10:00am

Morning Keynote
Charlene Li

  • Keynote Speaker:
    Charlene Li, Co-Author, Groundswell, Founder, Altimeter Group
10:00am-10:30am Coffee Break
10:30am-11:45am

Attendees may choose to attend one of the five sessions offered during this time.

Organic Track
SEO Through Blogs & Feeds
Not yet running a blog? Not syndicating your content through web feeds? Then you're missing out on an important area that can help your overall SEO efforts. Learn more about the unique advantages blogs and feeds offer to search engine optimization.

  • Moderator:
    Joshua Palau, Vice President, Search,, Razorfish

Advanced PPC Track
Advanced Paid Search Techniques
How can you best tap into long tail terms? Are there targeting techniques you're overlooking? This session examines these and other techniques to help you get more out of paid search.

  • Moderator:
    Chris Boggs, Director, SEO, Rosetta
  • Speakers:
    Thomas Bindl, Founder & CEO, Refined Labs GmbH
    Bill Lan, Vice President of Account Development, Efficient Frontier
    Andrew Goodman, SES Advisory Board & Principal, Page Zero Media
    Sage Lewis, President, SageRock.com
    Ari Levenfeld, Manager Client Services, Ask Sponsored Listings

Organizational Track
Electronic Contacts and the Long Arm of the Law
Marketing and selling products and services over the internet requires a website, and little else. However, the ease of e-commerce over brick-and-mortar business does not preclude the legal requirements that are unique to internet businesses situated anywhere in the world. Even offshore internet businesses can be held accountable under a variety of US federal and state laws concerning gambling. For example, New York's "long-arm statute" can be used against an internet business that may have even very limited contacts in that jurisdiction. Courts interpret communications and transactions to be sufficient using very little cause; and so a defendant company cannot even move for dismissal on a lack of personal jurisdiction in any number of courts throughout the US. This discussion will highlight these and other little known facts that can entrap an otherwise successful internet business.

  • Moderator:
    Anne Kennedy, SES Advisory Board & Managing Partner and Founder, Beyond Ink
  • Speakers:
    Robert Friedman, Partner, Kelley Drye & Warren
    Mark J. Rosenberg, Of Counsel, Sills Cummis & Gross P.C.

Geek Speak Track
Ads in a Quality Score World
More and more, ranking well in paid search listings is less and less about how much you pay and more about the "quality" of your ad campaign. But what goes into making up your quality score? In this panel, we'll take a closer look at quality factors and give tips on increasing the perceived relevancy of your campaigns.

  • Moderator:
    Mike Grehan, SES Advisory Board Co-Chair & Global KDM Officer, Acronym Media
  • Speakers:
    Mary Berk, Senior Product Manager, Microsoft
    Tomaso Pozzi, Product Manager, Core Model and Optimization, Yahoo! Search Marketing
    Ken Miller, CEO, Anchor Intelligence

Clinics Track
Extreme Makeover: Live Site Clinic
This interactive session takes volunteers from the audience and examines their websites live to provide general feedback about improving them to gain more traffic from search engines.

  • Moderator:
    Elisabeth Osmeloski, Director of Online Media, Adventures in Search
  • Speakers:
    Tiffany Lane, Search Quality Team, Google
    Greg Boser, President, WebGuerrilla LLC

11:45am-12:45pm Networking Lunch
12:45pm-2:00pm

Attendees may choose to attend one of the five sessions offered during this time.

Organic Track
News Search SEO
News search engines offer a great way to receive targeted traffic related to breaking topics or to help with a public relations launch. In this session, we look at how to make use of press releases and news content to tap into the power of news search.

  • Moderator:
    Mark Jackson, SEW Expert & President/CEO, VIZION Interactive
  • Speakers:
    Dana Todd, CMO, Newsforce
    John Shehata, Senior SEO Manager, Advance Internet, Inc.
    Greg Jarboe, President & Co-Founder, SEO-PR
    Lisa Buyer, President & CEO, The Buyer Group
    David Radicke, Consultant, SEO, SEM, Web Analytics, Radicke eCommerce

Advanced PPC Track
The New Search ROI: Measuring More than Conversion
Search marketing has a great advantage over other forms of marketing: It is extremely measurable and actionable. Advertisers have access to detailed click and conversion data about their campaigns, so they know which keywords are leading to the most sales. But smart search marketers today realize it's not enough to simply measure conversion to get an accurate picture of the overall ROI of their paid search programs.

Internet sales typically account for 5 to 20 percent of a company's revenue (depending on the industry), but influence as much as 40 percent of sales. Therefore, measuring paid search ROI in relation to only online transactions significantly underreports SEM's overall contribution to company revenue. Also, remember that paid search conversions are influenced by more than just the last click; many times a conversion happens a few hours, days, or weeks after a series of clicks and searches.

This practical and informative session will focus on best practices and practical techniques that marketers can use to get started with "multi-conversion" measurement. Marketers will walk away with actionable strategies for using industry-tested approaches that can help them effectively analyze key performance metrics of their campaigns — whether a click results in a purchase online, a purchase offline, a call to a call center, or another conversion metric. You'll learn how to use freely available techniques to make sure you're measuring the real effectiveness of every click, to make better, more accurate keyword buying decisions, and more accurately gauge the real ROI of search programs.

  • Moderator:
    Jeff Ferguson, SES Advisory Board & Senior Director, Online Marketing, Local.com
  • Speakers:
    Chris Wine, Director of Product Marketing, Marin Software
    Thomas Bindl, Founder & CEO, Refined Labs GmbH
    James Colborn, Director, Microsoft Advertising, Microsoft
    Aiko Yoshikawa, Sr. Product Manager, Convergence, Yahoo! Advertising Products Group

Organizational Track
Brand, Trademark & Reputation Management
Now that Google has lifted the ban on trademark terms in search ads, should we expect an immediate influx of brand names in Google keyword ads? Should you use a competitor's trademark in your own search advertising? Or what if a competitor has an ad running on your trademarked brand name? Is it worth engaging professional legal help or are there other options? What if bloggers are posting negative or false claims about your brands, and these are spreading with viral speed through other blogs? Are there ways to get these damaging messages out of the search engines? This session will provide an exploration of these and other brand protection issues.

  • Moderator:
    Sage Lewis, President, SageRock.com
  • Speakers:
    Lori Weiman, CEO, The Search Monitor
    Brian Kaminski, EVP, Managing Director, iProspect
    Simon Heseltine, Senior Marketing Manager, AOL, LLC
    Paul Elliott, Partner - Search & Media / Analytics & Optimization, Rosetta
    Mark J. Rosenberg, Of Counsel, Sills Cummis & Gross P.C.

Geek Speak Track
Follow the Carrot: Cool Mobile Apps
User migration to a mobile environment is driven not only by information and communications requirements, but also a host of applications that are useful, quirky, or just plain fun. App developers and experts explain how these apps hook users, demonstrate their rapid growth trajectory, and explore what might be in store for the future.

  • Moderator:
    Michael Boland, Analyst, The Kelsey Group
  • Speaker:
    Cindy Krum, Chief Executive Officer, Rank-Mobile, LLC
    Doug Leeds, President, Ask/Dictionary.com

Clinics Track
Extreme Makeover: Live Twitter & Blogging Clinic
This interactive session takes volunteers from the audience and examines their websites live to provide general feedback about improving their usage of Twitter and Blogging.

  • Moderator:
    Rebecca Lieb, VP, U.S. Operations, Econsultancy

2:00pm-2:15pm Session Interval
2:15pm-3:30pm

Attendees may choose to attend one of the five sessions offered during this time.

Organic Track
Advanced SEO Roundtable: What is it Really? And Where is it Going?
It's been said that you stand a better chance of getting two SEOs to share a toothbrush than to agree on a common definition. If that's so, what really qualifies someone as an advanced SEO expert and how should "the next level" of SEO be defined? Don't miss what is sure to be a spirited debate as we try to separate "the art" from "the science" and figure out what actually constitutes an Advanced SEO.

  • Moderator:
    Richard Zwicky, Founder & CEO, Enquisite
  • Speakers:
    Matthew Bailey, SES Advisory Board & President, Site Logic Marketing
    Bruce Clay, President, Bruce Clay, Inc.
    Mike Grehan, SES Advisory Board Co-Chair & Global KDM Officer, Acronym Media
    Todd Friesen, VP Search, Position Technologies
    Todd Malicoat, Independent Search Engine Marketing Consultant, stuntdubl

Advanced PPC Track
Advanced Keyword Research
Mark Twain famously said that the difference between the right word and the almost right word is the difference between lightning and a lightning bug. When it comes to effective keyword research, nothing could be more true. Carefully tailored keyword research not only helps determine the success or failure of your entire search marketing campaign, but it can also provide a way of better understanding your visitors and their intentions. Join us for an in-depth discussion as we move beyond the basic keyword research tools to zero in on advanced tips and techniques for taking your SEO or PPC campaign to the next stage.

  • Moderator:
    Anne Kennedy, SES Advisory Board & Managing Partner and Founder, Beyond Ink
  • Speakers:
    Brad Geddes, Founder, bgTheory.com
    Christine Churchill, President, KeyRelevance
    Andy Atkins-Krüger, Managing Director, Web Certain Europe Ltd
    George Popstefanov, Account Leader, Range Online Media
    Corey Perlman, President, eBoot Camp, Inc.

Organizational Track
Independent SEM/SEOs: Issues & Answers
While building their businesses, many SEMs and SEOs fly by the seat of their pants. While many issues they deal with are identical to any other type of business, there are issues unique to running/growing a search business. For instance, many small to medium sized independent SEO and SEM agencies may not be able to get the errors and omissions insurance offered to larger agencies. Is your business protected against significant Google overspends? And how has the current economic climate affected smaller agencies? How have the valuations of independent SEM/SEOs been impacted? And what about competitive positioning - how can you enhance your company's value for a transaction in 2009? Hear the answers to these questions and more from our panel of experts.

  • Moderator:
    David Hoffman, Founder, Search Smart Marketing
  • Speakers:
    Kathleen Fealy, President, KF Multimedia & Web, Inc.
    Frank Watson, CEO, Kangamurra Media
    Heather Rogers-Symon, Asst Director Business Development, HUB International, Northeast
    Yuval Marcus, Partner, Leason Ellis LLP

Geek Speak Track
Images & Search Engines: Getting the Full Picture
It's been said that a picture can be worth a thousand clicks. If your website has a lot of product images or contains many images as part of the design, you can't afford to miss this session. Join us as we explore enhanced image search along with image links, geo-tags, accessibility issues, alt attributes, surrounding text, filtering concerns, file sizes, image-specific search engines and a host of other important considerations for capturing targeted traffic.

  • Moderator:
    Brian Ussery, Director of SEO, Search Discovery
  • Speakers:
    R.J. Pittman, Director of Product Management, Google
    Liana Evans, Director of Social Media, Serengeti Communications
    Eric Enge, President, Stone Temple Consulting
    Todd Schwartz, Group Product Manager, Live Search, Microsoft Corporation
    Kaushal Kurapati, Director of Product Management, Yahoo! Search

Clinics Track
Extreme Makeover: Live Landing Page Clinic
This interactive session takes volunteers from the audience and examines their websites live to provide general feedback about improving their landing pages.



3:30pm-3:45pm Session Interval
3:45pm-5:00pm

Attendees may choose to attend one of the five sessions offered during this time.

Organic Track
Storyteller Marketing:
The Art of Storyteller Matches Up With the Business of Marketing

One communication method that beats all others when it comes to delivering a memorable, motivating, and meaningful message: telling a story. This session will show you how the framework of storytelling can be used to deliver real advertising results by generating content that communicates. You'll learn the five basic story types, how to analyze the stories around your brand, and how to create a solid strategy for generating, changing, or renewing great brand stories. Great search strategies are built around great content; this session will give you the economic and social tools you need to create that framework.

  • Moderator:
    Stewart Quealy, SES Advisory Board Co-Chair & VP, Content Development, Incisive Media
  • Speakers:
    Sally Falkow, President , PRESSfeed
    Gary Stein, Director of Strategy, Ammo Marketing
    Brian Lewis, Vice president, Engine Ready

Advanced PPC Track
Brainstorming the Paid Search Super Tool
The competition is fierce in paid search! From small in-house accounts to ones with millions of keywords, it's the new advances in SEM technology that might just make the difference between success and failure. Are there tools you could be using right now to help double your conversions, lower your costs, or save your team hours of time every week? At this panel, top paid search tool vendors will showcase their latest features in bid management, campaign workflow efficiencies, and reveal what the future holds for the industry. As well, the audience will be asked to brainstorm what the "paid search super tool" should include and create a wish list recommendation to tool providers.

  • Moderator:
    Joshua Dreller, Director of Media Technology & Analytics, Fuor Digital
  • Speakers:
    Larry Kim, VP of Products, WordStream, Inc.
    Eduardo Llach, CMO & Co-founder, SearchRev
    Bill Mungovan, Senior Director of SearchCenter, Omniture
    Wister Walcott, Co-founder and Vice President of Products, Marin Software

Organizational Track
In-House SEO: Structuring the Organization for Success
Managing SEO in-house at mid- to large-sized organizations can pose many challenges. Once the company decides to start SEO in-house, what's next? In this session you'll learn what you'll need to do in order to manage a successful in-house SEO program that runs smoothly and successfully. There are many groups involved in SEO besides the subject matter experts and if you are responsible for SEO, you need to learn and implement these tactics that will increase the productivity and reduce the frustrations you face on a regular basis.

Come and see marketers deliver the keys to success in building well-integrated search marketing programs that thrive on support from all levels of the company.

  • Moderator:
    Chris Boggs, Director, SEO, Rosetta
  • Speakers:
    Melanie Mitchell, VP of Marketing, Folio Investments, Inc.
    Jessica Bowman, SEO Strategist and in-house SEO Expert, SEMinhouse.com
    Laura Lippay, Director of Technical Marketing, Yahoo!

Geek Speak Track
Search Becomes the Display OS
"The increasing marginal returns of search advertising are now doing more than taking market share from display advertising, they are en route to becoming display advertising's operating principle." —Scott Rafer, CEO Lookery

Search advertising, the onetime bastard stepchild of internet marketing which only five years ago barely existed, is now poised to double the spend of display advertising in 2009 (eMarketer). With the continued decline in Display performance, some people believe the only thing that will save Display advertising is making it more like Search. This session explores these leading edge ideas, technology and provides some early case studies the effectiveness of making Search the Operating System for Display. We will provide case study examples of the above and the amazing results achieved and ads that are not only search applications themselves but that can be purchased and targeted based on the keyword.

  • Moderator:
    Mike Grehan, SES Advisory Board Co-Chair & Global KDM Officer, Acronym Media
  • Speakers:
    Jonathan Mendez, Founder & CEO, RAMP Digital
    Dan Boberg, Vice President, Advertiser & Agency Professional Services, Yahoo!

Clinics Track
Extreme Makeover Live! Why Am I Not Making Enough Sales?
There are many companies out there for which traffic is not a problem. Are you one of those companies that gets plenty of visitors but only about 2% of those that visit convert into a sale or a lead? This interactive session takes volunteers from the audience and examines their websites live to show you why you aren't making enough sales. Do you know the main issues holding your website from converting visitors? Our panel of experts will make sure you walk away from this session with a great deal more insight about the factors that cause your website to act like a leaky bucket and what to do about them.

  • Moderator:
    Amanda Watlington, Owner, Searching for Profit