As Manager of Knowledge Architecture, Hope Hackett leads Ask.com's vertical content, local feature integration, and natural language processing (NLP). Hope is also responsible for working with the engineering teams to improve the site's relevancy and coverage as well as coordinate all of Ask.com's question-answering systems. In her tenure at Ask, Hope has worked on all of the Smart Answer products & technologies as they evolved over the years, including Ask3D - Ask.com's approach to blended search - and Ask's October 2008 launch of blending relevant vertical content from multiple sources into the results pages.
Prior to joining Ask in 1999, Hope was an editorial production manager at Collier's Encyclopedia.
Hope received her Masters of Philosophy in Speech, Language & Technology from theTrinity College, University of Dublin inDublin, Ireland.