Head of User Experience and Web Strategy
Brian Kalma joined Zappos.com in 2003 and is responsible for user experience and web strategy. During his first five years at Zappos, he helped build the creative services department, which included product photography/image processing, design, front-end development, and eventually user experience. Brian is currently mastering the hard level on Guitar Hero, loves '80s hair metal rock, and has met Gary Coleman and John Stamos twice each. He lives with his two cats, a dog, and his childhood stuffed bunny that has gone unwashed for 30 years.